Microsoft services were unavailable for some users Thursday, with customers of a wide-range of the tech giant’s products reporting issues accessing software tools to Downdetector.
“Downdetector users are reporting possible issues with Microsoft services when connecting through AT&T Fiber in the US East region,” read a banner on the top of the website functionality tracker’s website.
The reports relate to issues across multiple Microsoft products including Xbox; Microsoft 365, which encompasses a suite of business tools; Microsoft Teams; Outlook and Azure, its cloud-computing service. Reports of issues started to spike just before 8 a.m. Eastern time on Thursday. By 9 a.m., there’d been more than 24,000 outages reported by users of Microsoft 365 alone, according to Downdetector.
Downdetector only reports incidents for which there is a high volume of complaints compared with a typical day.
“We’re investigating an issue where users may be unable to access multiple Microsoft 365 services,” the company said in a post on X.
Microsoft did not immediately respond to CBS MoneyWatch’s request for comment.
— This is a developing story. Check back for updates.
